| Problem | Receive message "Error Initializing Images" |
|---|---|
| Cause | Error copying the image files during installation |
| Solution | Copy the files from the D2 CD located in the imgs folder into the same folder located on your hard drive inside disciples II folder. |
| Problem | Corrupt or blocky animations during battles |
| Cause | Some drivers provided by the manufactures are faulty |
| Solution | 1. Download the generic Nvidia driver for your specific video card 2. Reducing the video acceleration to ¾ |
| Problem | Game locks up |
| Cause | Can be a conflict between NIC and Sound Card |
| Solution | 1. Turn off the Music in game 2. Move the cards physically from slot 3. Make sure Sound card and NIC are on different IRQs |
| Problem | Bank Screen on start-up |
| Cause | Possible Gforce driver issue |
| Solution | Download and install the latest drivers from www.nvidia.com |
| Problem | Sound cutting out during intro and/or briefings |
| Cause | Is a bug and should fixed in the patch |
| Solution | |
| Problem | Various problems which could be caused by Securom Copy Protection |
| Cause | Copy Protection |
| Solution | Please refer to this document |
| Problem | Error message "unable to initialize Disciples II" |
| Cause | Monitor unable to switch resolution or unable to support refresh rate. |
| Solution | Manually set your screen resolution to 800x600 and set refresh rate to 60hz. |
| Problem | Problems starting LAN games |
| Cause | Unknown. |
| Solution | 1. Go to control panel/add remove programs and select Disciples II 2. Choose repair 3. Start a LAN game (this has to be done every time you wish to start a LAN game) |
| We are currently looking into a quick solution to this issue, please be patient we are treating this issue with urgent priority. | |
| Problem | Game doesn't start |
| Cause | Could be a variety of things |
| Solution | 1. If you have run and utilities such as NVMAX or played with default refresh rates/bit depths then uninstall and re-install your video drivers. |
| Problem | Game will not start. Hour glass upon start then nothing |
| Cause | Securom issue |
| Solution | 1. Start game 2. Wait few seconds then eject the CD a display message will pop up 3. Close the CDROM drive and play the game. |
| Any issues with workarounds will be considered as bugs, but these may allow the user to enjoy the game while we are working on a permanent solution. | |